William Gamble

About me

Connecting People, Solving Problems, and Creating Success

I’ve spent my career helping businesses grow and keep their customers happy, working across health, SaaS, finance, and telecom industries. I’ve worn many hats—sales, account management, and my favorite, customer success—but at the core, I’ve always been focused on building strong relationships and finding the right solutions to help businesses and their customers succeed.

What I love most about my work is seeing the real impact of what I do—whether it’s helping a client get the most out of a product, guiding them through renewals, or uncovering new opportunities for growth. I believe success comes from being proactive, listening to customers, and always looking for ways to improve their experience.

Outside of work, I’m an active cyclist and love cooking and learning new things—whether it’s perfecting a new recipe or diving into the latest trends in customer success.

On a personal note, I recently started an exciting new chapter as a newlywed, and I’m enjoying every moment of this journey.

Right now, I’m looking to take the next step in my Customer Success career—finding new ways to grow, take on fresh challenges, and continue making a real difference for businesses and their customers.

William Gamble
Customer Success Manager

Testimonials

I had the honor of being Bill’s manager during our time together at Kooth. Bill proved to be a very talented customer success manager, team member, and leader. Bill consistently went above and beyond, offering mentorship to others and fostering a collaborative atmosphere with the team. In our last quarter, Bill exceeded expectations within his role, securing major opt-in’s with his impressive book of business. Bill’s humanness, empathy, professionalism, and deep Sales and CS knowledge make him an invaluable asset – any team would be fortunate to have him!
Sophie WeissbourdCalifornia Team Lead
Kooth Digital Health
It is my pleasure to recommend Bill. I co-managed while he was a Customer Success Manager at Kooth Digital Health. Bill expertly managed SaaS accounts, while achieving impeccable account health scores and boosting stakeholder satisfaction, user engagement, and renewals through data-driven initiatives. His leadership in cross-functional projects significantly improved lifecycle management and contributed to revenue growth. Additionally, Bill mentored his peers, driving overall team performance. He is a dedicated, strategic, and results-oriented professional. Anyone would be lucky to have Bill as a part of their company!
Teja LewisSr. CSM
Kooth Digital Health
I had the pleasure of managing and working along side Bill at Kooth. His expertise in Customer Success is truly exceptional. His strategic approach to account management consistently delivered outstanding results, strengthening client relationships while driving business growth. Bill’s ability to balance operational efficiency with genuine client engagement sets him apart. He has a remarkable talent for understanding client needs and transforming them into actionable solutions. His track record of exceeding sales targets while maintaining strong client satisfaction demonstrates his commitment to excellence. Bill is an asset to any organization focused on customer success and business development
Brittany CarnesSr. CSM
Kooth Digital Health